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Privacy Policy

Last updated: January 8, 2026

Introduction

At Oxic ("we," "our," or "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our running coaching platform.

By using Oxic, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

  • Name and email address
  • Profile information (gender, birth year, location, bio)
  • Account credentials (hashed passwords)
  • Payment information (processed securely through Stripe)

Activity Data

  • Running activities from Strava (distance, pace, heart rate, etc.)
  • Training goals and schedules
  • Performance metrics and personal records
  • Community run participation

Usage Data

  • Device information and browser type
  • IP address and location data
  • Pages visited and features used
  • Email open and click rates

How We Use Your Information

  • To provide personalized AI-powered coaching and training recommendations
  • To send activity analysis emails and training reminders
  • To manage your account and process payments
  • To track and reward your running achievements
  • To improve our services and develop new features
  • To communicate with you about your account and our services
  • To comply with legal obligations and protect our rights

Data Sharing and Disclosure

We do not sell your personal information. We may share your data in the following circumstances:

  • Service Providers: We use third-party services (Stripe for payments, Resend for emails, OpenAI for AI coaching) that process data on our behalf
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale
  • With Your Consent: When you explicitly authorize sharing

Data Security

We implement industry-standard security measures to protect your data:

  • Encrypted data transmission (HTTPS/TLS)
  • Hashed and salted passwords
  • Secure database storage
  • Regular security audits
  • Access controls and authentication

However, no method of transmission over the Internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Your Rights (GDPR & CCPA)

You have the following rights regarding your personal data:

  • Right to Access: Request a copy of all data we hold about you
  • Right to Rectification: Correct inaccurate or incomplete data
  • Right to Erasure: Request deletion of your account and data
  • Right to Portability: Export your data in a machine-readable format
  • Right to Object: Opt out of certain data processing
  • Right to Restrict Processing: Limit how we use your data

To exercise these rights, please contact us at privacy@oxic.com or use the data management tools in your account settings.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for:

  • Legal compliance (up to 7 years for financial records)
  • Fraud prevention and security
  • Aggregated, anonymized analytics

Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your session and preferences
  • Analyze usage patterns and improve our service
  • Provide personalized content

You can control cookies through your browser settings. Note that disabling cookies may affect some functionality.

Children's Privacy

Oxic is not intended for users under 13 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy and applicable laws.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through our service. The "Last updated" date at the top of this page indicates when changes were made.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

Email: privacy@oxic.com

Data Protection Officer: dpo@oxic.com